The Problem
The Link Is Out. The Email Has a Typo.
Survey links move fast. A rep takes a call, keys in the details, and the link is in the customer’s inbox before the call ends. That speed is the point — but it also means a transposed letter in an email address, a misspelled name, or a missing note travels with the survey.
The customer’s name is on every page of the report.
The email is where the link actually lands.
And until now, none of it could be fixed without starting over.
Once a link was generated, the details behind it were frozen. The only fix was to create a new survey and resend — an awkward do-over in front of the customer you’re trying to win.
What’s New
Edit Survey Info — After the Link Is Sent
Every survey in your dashboard now has an Edit Survey Info action. Open it, fix the detail, hit Save. The survey link keeps working — no void, no resend, no second email to explain the first one.
Fix the details without breaking the link.
What you can edit
One deliberate exception: move type locks when the link goes out. Pre-survey questions and downstream handling depend on it, so changing it mid-survey would pull the rug out from under the customer’s walkthrough. Set it right at send — everything else stays fixable.
Smarter Send
Every Survey Starts With an Address
The Generate Survey Link form now takes a survey address alongside the customer’s name, email, and move type. It’s optional — but when you add it, the survey is pinned to the right property from the moment it’s created, instead of being just a name in a list.
Working a full pipeline of surveys, that’s the difference between “which Johnson is this?” and knowing exactly which home you’re looking at.
For New Teams
From Signup to First Survey in 90 Seconds
This release also rebuilds the first-run experience. A brand-new HomeSurvey.ai account no longer lands on an empty dashboard and a blinking cursor — it lands on a guided path to its first survey:
Guided first run
The dashboard walks you through your first survey step by step — no manual, no guesswork about where to start.
No more empty states
Every screen you haven’t used yet explains what belongs there and how to fill it — instead of showing you a blank table.
Help where you work
In-product help lives inside the dashboard, so answers show up next to the button in question — not in a separate tab.
The goal is simple: your first survey link, sent within 90 seconds of signing up. Send it to your own phone, walk your own hallway, and watch the AI build an inventory before you’ve finished your coffee.
Also in This Release
Sturdier Where It Counts
Upload Reliability
Long video walkthroughs no longer fail when browser storage fills up mid-upload. Big homes, long videos, no lost footage.
Live for Everyone
All of the above is already on your dashboard — every account, no setup, no workflow changes.
Ninety seconds to your first survey.
Start free, send your first link, and see the AI build an estimate-ready inventory from a phone video. Typos included — you can fix those now.
Start Your Free Trial