Sweat the Small Stuff

The Fix That Started in a Basement

Failed Upload? Retry It Right There.

This one came straight from the field. A crew member was capturing a customer’s basement when the images failed to upload — and there was no way to retry without starting the room over, standing in the customer’s home.

Now the retry lives on the failed upload itself. One tap, same room, no do-over.

The retry is on the failed message itself — where you’re standing when you need it.

Triage From the Inbox

The Ready-for-Review Email Grew Up

When a survey finishes processing, the ready-for-review email now carries what a rep actually triages on: the complexity score, crew size, and total hours, plus the AI summary’s key bullets — in both HomeSurvey.ai and the CRM. You know what kind of move you’re opening before you click.

Complexity, crew, hours, and the AI’s key notes — before you open the dashboard.

First Impressions

Your Logo Opens the Survey

The survey link is often the first thing your customer ever clicks from you. The welcome screen now shows your company logo and your sales rep’s name — so the link feels like it came from the mover they just spoke to, not from a piece of software they’ve never heard of.

Your brand and your rep, on the first screen the customer sees.

Also in June

The Rest of the Batch

None of these change your workflow. All of them remove a paper cut you’d have hit this month.